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  Predictive Analytics: The CEO’s Tool for Reducing Attrition Costs Attrition is a significant challenge for organizations, leading to substantial costs related to hiring, training, and lost productivity. For a 300-employee organization with a current attrition rate of 25%, this translates to losing 75 employees annually. The cost of replacing each employee, including recruitment, onboarding, and training, can be approximately 30% of their annual salary. If the average salary is ₹6,00,000, this results in an attrition cost of ₹1.35 crores per year. Predictive behavioral and cognitive analytics offer a robust solution to this issue. By utilizing tools such as the Predictive Index (PI), organizations can gain deeper insights into the behavioral drives and cognitive abilities of their employees. This data helps in creating more accurate job descriptions, aligning candidates' natural behaviors and cognitive strengths with job requirements. For instance, if the analytics reveal that top

Why is EQ Important for Teamwork

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  Daniel Goleman (1998), author of the bestseller, Emotional Intelligence: Why it can Matter More Than IQ, defined emotional intelligence, commonly called EQ (Emotional Quotient), as “the capacity for recognizing our own feelings and those of others, for motivating ourselves, and for managing emotions well in ourselves and in our relationships.” According to Salovey and Mayer (1990), “emotional intelligence is a set of skills that are thought to contribute to the appraisal of emotions in oneself and others. It can also help contribute to the effective regulation of emotions as well as feelings”.  How Components of EQ Aid Teamwork? Teamwork is a collaborative and collective effort of a particular group towards achieving a common goal or completing some task in an effective manner. It has some important aspects such as cooperation, coordination, communication and interdependence. All these aspects are influenced by an underlying dimension or factor – emotional intelligence of the team me

6 Steps to Selecting a Behavioral Assessment Tool

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Parameters to be considered before selecting the behavioral assessment tool for your organization Generally the only parameter that is given the most significance is cost of the assessment. This makes the companies pick up the cheapest option, under an assumption that all psychometric assessment tools are accurate and reliable. I would say, it is better not to have an assessment at all than to have one which gives misleading results. The latter is even more harmful for the organizations and for the psyche of the people. Based on my experience of working in this field, I would say to check the accuracy of the assessment you need to take care of the following parameters while making the selection of the tool that will work best for you: 1.      Reliability of assessment: Reliability refers to the consistency or stability of a measure. If the concept being measured is assumed to be consistent, such as a personality trait, then the measure should yield similar results if the same pe

Why should recruiters use cognitive ability test?

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Laszlo Bock, V. P Talent-Google, mentions in his book – ‘Work Rules’ that general cognitive ability is one of the top most parameter that they look for in a candidate while hiring at Google. The reason they do so is, he says, is that cognitive ability is one of the best indicator of performance for a given job role.  So what exactly do we mean by cognitive ability? Is it same as IQ? Well, very simply put, cognitive ability is the ability and speed of learn new things. A person with higher cognitive ability can learn the new things faster than the one with the lower cognitive ability score. For example, think of cognitive assessment as a tool to test the processing speed of a computer. Some computers can have higher processing speeds and some lower.  But the question that comes to the mind is, why is it so important to determine the learning agility of a person through cognitive ability test? One of the main reasons is that, the cognitive ability or learning agility of a person does not

Are we in a wrong career?

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A study done in London in 2017 showed that as many as 20% of college students believed they had chosen the wrong courses, mostly out of parental pressure or lack of research. Another study found that 9 out of 10 people between 21 and 65 felt their career choices had been rushed. This scenario is especially true of India, where misconceptions about the job market and ill-informed parents continue hampering career progress. The career paths most people in India think are the best were more suitable a few decades ago, but are not suited to the job market’s need anymore. In those days, there was a need for India to focus on its technological side because rapid industrialization was necessary to fuel our developing economy. However, the situation is more stable now, and there is a growing need for forward-looking thinkers who know what is right for them so that they may have maximum output in their chosen careers.  Still, there persists a lack of respect and understanding for careers beyond

Emotional Intelligence: The Importance of a High EQ

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“One ought to hold on to one's heart; for if one lets it go, one soon loses control of the head too.” Friedrich Nietzsche  What is emotional intelligence and how is it formed? Defined as the ability to understand, use and reason with one’s own emotions, emotional intelligence (also known as EQ) is a measure of one’s ability to defuse interpersonal conflicts, empathise with others’ struggles, communicate aptly and relieve stress. Each person’s EQ is dependent on a variety of factors, but science seems to have put the “nature vs nurture” argument to rest in terms of what defines one’s EQ. That means that emotional intelligence is not only dependent on biological or genetic factors, but also on one’s life experiences including their upbringing. Where is emotional intelligence applicable? i. School: Students with better emotional intelligence are more mature, hence they can conduct themselves better and communicate more effectively in the classroom. They will also be able to relate t

Role of Emotional Intelligence in Worklife Success

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Emotional Intelligence or Emotional Quotient or EQ, as it is widely known as, is nothing but an awareness about recurring patterns of emotions and feelings that an individual has.  Now we all know what impact emotions can have on our decision making or on our way of working. We need not go far on this, just think if you have an argument at home in the morning and you come to office, then how do you deal with your colleagues and reportees. Do they get to see the same sweet professional demeanour as you would normally have? Well that is possible only if we were robots - totally transactional in our input - output. But for all humans, Emotions eat Rationality for breakfast!  There are 2 ways in which an individual can lead a worklife. First is in an auto mode - flowing with the emotions and reacting to the feeling that we generate inside us. Second is to be aware of these emotions and what triggers them. Being aware of it allows an individual to come out of auto mode and be able to respon

Impact of Psychometric Assessment in Organizations

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Psychometric assessments for organizations is like what X-rays are for Doctors. Psychometric assessments are not a solution in themselves but a tool that provides vital information about a person which is otherwise not visible. Psychometric assessments have been traditionally used as a pre-employment tool. Their usage has been limited and they were used like go/no-go gauge. There were many reasons for such a myopic use of this tool, prominent ones being – the traditional tools focused more on capturing weakness of a person, the assessments took a long time to complete, the spread of information provided was very limited, companies did not really care about grooming the talent.   But today the demands of business have changed, and technology has evolved. With the new cloud based AI integrated tools such as Predictive Index, it is now possible to determine the personality type of candidate and employees within 10 min and not one hour. The results are more focused on determining the natur